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Leadership With Heart

Dec 15, 2020

In this podcast episode, Heather interviews Karen Erren, President and CEO at Feeding Westchester. As a leader of a non-profit food distribution service, Karen is familiar with showing care to others, but that doesn’t mean she was always a perfectly caring leader.

What Karen shows in her conversation with Heather is the effort that leaders have to put in to be there for their teams, especially during these trying times. Karen exemplifies being a caring leader by taking her place among her people, not above them. She meets them where they are each day, and expresses the importance of genuine and transparent vulnerability.


  • Have high expectations for yourself and your team.
  • The best thing you can do for someone is to believe in them.
  • Stretch yourself, innovate, and fail.
  • See yourself clearly, and the way others experience you.
  • Be a part of your team every day.
  • Be genuine and transparent. Share as much as you’re willing and say, but I’m here to work with you now.