May 19, 2020
In this episode, Heather Younger speaks to Scott Shay, Chairman
of Signature Bank of New York about his leadership style, his
mentors on leadership and very unlikely journey to where he is
today, his organization’s communication strategy through the Corona
Virus, a time when he was not the best leader he could be and much
more.
Key takeaways:
- The most valuable asset in any organization is it employees
- Use the Golden Rule in your standards of conduct or organizational norms
- Don’t do something to your client or employees that you wouldn’t want them to do to you
- Some things can be caught but not taught
- Listen to the people who are closely connected to your business issues. Otherwise, it’s dangerous.