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Leadership With Heart

Sep 24, 2019

In this episode, Heather speaks with Howard Behar, former president of Starbucks and author of The Magic Cup and It’s Not About the Coffee. Howard talks about his perspective no servant leadership, shares some Starbucks insights, accountability as a leader, introduces the idea of a board of directors in the context of our different mindsets. He also shares a time when he was not the best version of himself.

 Key takeaways:

  • Read about people who are your role models and don’t be afraid to emulate
  • Don’t always have to be original, find out how others do it
  • Focus on Conscious competency so that you can know it and teach it. Don’t have to be expert
  • You can practice servant leadership in your small team
  • Be willing o bet your job everyday on the things you believe in