Sep 17, 2019
In this episode, Heather speaks with Phil Burgess, Chief People
Officer of CSpace about his leadership philosophy, the messiness
that happens in the workplace, a time when he was not a shining
example of leadership with heart and what he did to move out of it
and some amazing pearls of wisdom.
Key takeaways:
- It’s up to leaders to embrace the mess that is all of us at work
- Leaders must model the change they are seeking
- Leaders are more effective when they invite feedback from direct reports and act upon what they hear by making small tweaks
- Spending time with your people helps to connect the dots about them and about areas that need attention in the business
- As a leader we cannot always make everyone happy
- Be who you are as a leader and not a copy of someone else
- Let yourself off the hook. Have conviction in what you are doing
- Seek out safe spaces where the leader can be vulnerable
- Catch yourself doing things right
- Remember, that everyone owns the culture