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Leadership With Heart

Sep 17, 2019

In this episode, Heather speaks with Phil Burgess, Chief People Officer of CSpace about his leadership philosophy, the messiness that happens in the workplace, a time when he was not a shining example of leadership with heart and what he did to move out of it and some amazing pearls of wisdom.

Key takeaways:

  • It’s up to leaders to embrace the mess that is all of us at work
  • Leaders must model the change they are seeking
  • Leaders are more effective when they invite feedback from direct reports and act upon what they hear by making small tweaks
  • Spending time with your people helps to connect the dots about them and about areas that need attention in the business
  • As a leader we cannot always make everyone happy
  • Be who you are as a leader and not a copy of someone else
  • Let yourself off the hook. Have conviction in what you are doing
  • Seek out safe spaces where the leader can be vulnerable
  • Catch yourself doing things right
  • Remember, that everyone owns the culture