Sep 13, 2022
While waiting for her United Airlines
flight, Heather witnessed Captain Mark Hardcastle be a Leader with
Heart for his team members and passengers. She got out her phone
and recorded a small part of Captain Hardcastle speaking to the
passengers waiting to board his flight, with the purpose of showing
others this act of Leadership with Heart. With the curiosity to
know more about his leadership, she invited him to be a guest on
the show and these rich 40 minutes are the result.
Mark graduated from the USAF Academy in
1982. After nine years as a pilot on active duty including multiple
combat missions during the Persian Gulf War, he left the military
to join United Airlines. In addition to flying B-737s around the
country, Hardcastle spends time in the Rocky Mountains and serves
on the artistic staff of the Colorado Children’s Chorale. He lives
in Centennial, Colorado, with his wife and four children.