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As the Vice President of Customer Service Excellence (SVE) for the Tax & Accounting North America division at Wolters Kluwer, Laurent leads system, process and talent optimization strategy through multi-disciplinary teams that accelerate business performance, customer experience and financial results. He also drives...
Feb 28, 2023
Lorenzo Flores is a twenty-year veteran in retail leadership. He has rejuvenated, inspired, and rebuilt over a dozen teams throughout his career. With a passion for music, MMA, and podcasting, he understands the importance of connecting personal vision to the workplace. He focuses a lot on helping others...